We are located in a beautiful city near The Hague and often times we will operate from our lovely home in the North of Holland.
We will take utmost care of all the items we send to your loved ones. Send us a note, we would love to hear from you!
The Gift of giving
People give gifts as a way of showing thoughtfulness, love and affection. When we give gifts, it brings joy or pleasure to the receiver. In addition, giving gifts is something which usually makes us feels good.
Frequently asked questions
Yes, absolutely! There is a space on the check out page to leave your note to be hand written on a card. Please scroll down on the checkout page, as the space is sometimes hidden. If you miss the note section, you can email firstname.lastname@example.org to add a note.
Yes, we are able to accommodate boxes of any number of products, including any single item on the build your own box page.
Sometimes our emails get filtered in to Junk Mail. You will receive both an order confirmation and a shipping or pick up confirmation once your package has shipped or is ready for pick ups. If you have not received this please check your Junk Mail folder. Email email@example.com if you are still unable to find confirmation emails.
If you require any items to be packaged in separate boxes, to be sent to the same shipping address, please leave us a note at checkout detailing which items need to be packaged separately. Please scroll down on the checkout page to find the note section, as it can appear to be hidden. If you require the separate parcels to be delivered to more than one shipping address, you will have to place multiple orders.
We are committed to getting your order out to you or your loved one as quickly as possible. While most of the orders will be processed and packaged same-day, and sent out for delivery the following day, please add on 24 to 48 hours of processing time when estimating when your package will arrive. If you are concerned about timing, please send us an email.
Estimated Shipping Times
Currently, we can ship worldwide. Please know that we ship from The Netherlands so shipping fee is higher when you need your package to be delivered to another country then The Netherlands.
Processing time: The time I need to prepare an order for shipping varies. For details, see individual items. Estimated shipping times The Netherlands: 1-3 business days ` ~ North America: 2-5 weeks ~ Europe: 1-2 weeks ~ Australia, New Zealand and Oceania: 2-4 weeks ~ Asia Pacific: 3-5 business days ~ I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Do know that we carefully wrap all items and take utmost care of making sure the items arrive safe at your loved ones doorstep.
Monday- Thursday:8:00-18:30 Hrs
(Phone until 17:30 Hrs)
Friday - 8:00-14:00
We are here
Phone:+31 06 1487 5004